Privacy Policy
What We Mean by “Personal Information”
For purposes of this Privacy Policy, “Personal Information”means any information from or about a person that either identifies that person directly or that makes that person identifiable when it is combined with other information from or about that person from any source.
Information That We Collect From and About You
When you access or use the Services, we may collect certain information that you provide directly to us, including:
- Contact information, including name, physical address, email address, and telephone number
- Payment information, including payment card number, expiration date, and CVV code(note that we will never store CVV codes and will only store other payment card details to facilitate future orders if you consent)
- Transaction information, including the items you’ve ordered and the dates and times of your orders
- Information that you provide to us through an online form, by sending us an email, by requesting additional information, by registering for one of our events, or by otherwise contacting us
When you access or use the Services, we may collect certain information automatically, including:
- Device and location information, including internet protocol address, web browser type, operating system version, phone carrier and manufacturer, and device identifiers
- Analytics information that helps us measure traffic and usage trends on the Services
- Recordings and transcripts of phone calls
- Phone logs and metadata
Information That We Collect from Other Sources
In connection with the Services, we may receive information from our business partners and other third parties in accordance with their privacy policies. We may combine information that we receive from third parties with other information that we collect from you as described in this Privacy Policy. In addition, we may review, collect, and use information that you provide to us or post publicly about us or our activities on third-party websites, social media platforms, or blogs.
How We Use Your Information
- We may generally use Personal Informationas follows,subject to applicable legal restrictions:
- To provide, improve, test, and monitor the effectiveness of the Services
- To resolve technical issues
- To respond to your requests, comments, and questions
- To contact you about administrative matters such as billing or account management
- To send you communications regarding updates to the Services, security-related notices, and other Service-related notices
- To de-identify the information and create non-personally identifiable information
- To fulfill other purposes in accordance with your consent
How We Share Your Information
- To our business partners (such as restaurants) to comply with our contractual obligations and provide the Services
- To subsidiaries and affiliates
- To the extent necessary for service providers that support our business and are contractually obligated to keep Personal Information confidential (examples of such third parties include website hosting providers, information hosting providers, customer support providers, communications vendors, and various other IT service providers)
- As necessary to comply with an applicable law, regulation, legal process, or government request
- Where we reasonably believe that such disclosure is necessary to protect your safety or the safety of others, to protect our rights or property, to address fraud, or to address a security or technical issue
- As part of a transaction or as part of the process leading up to a transaction (e.g., due diligence) in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Kea’s assets
- To other parties in accordance with your consent
Non-Personally Identifiable Information
Security and Processing
Retention
Your Choices
Children’s Privacy
“Do Not Track” Signals
We do not track customersover time and across third-party websites to provide targeted advertising and therefore do not respond to “Do Not Track”signals.